Educational institutions, which include universities, colleges, and the state school systems, are vulnerable to students and employees making prank or harassing phone calls. These annoyance calls can cause emergency response units to be dispatched to false alarms, lost and wasted hours, and diversion of resources from actual emergency issues. The telephone switch and the AMS provide tools to track and locate the source of annoyance calls.
Educational institutions, which include universities, colleges, and the state school systems, are vulnerable to students and employees making prank or harassing phone calls.
These annoyance calls can cause emergency response units to be dispatched to false alarms, lost and wasted hours, and diversion of resources from actual emergency issues. The telephone switch and the AMS provide tools to track and locate the source of annoyance calls.
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