Utilizing Phone Switches for Security Applications (PDF)

Correctional Institutions - Correctional institutions include federal, state, and local prisons. These institutions have obvious needs to generate alerts and alarms when emergencies occur. Correctional Institutions have established guidelines and standards for generating alerts and alarms. A great part of these guidelines include the use of extension based alarm generation where correctional personnel use in-house telephones to dial 3 digit numbers assigned for emergency use only. Two commonly used standards are 222 Fire and Emergency and 111 Off-hook.
 

There is also a requirement within correctional institutions for security call checks whereby, correctional officers periodically dial a 3-digit number to indicate they are at their post. These security call checks are required to be archived and reported. The telephone switch together with the AMS enable and automate this requirement.
 

Healthcare Institutions - Healthcare institutions such as, hospitals and nursing homes, require numerous alarms and alerts to be generated from many locations. The telephone provides a perfect method for generating these alerts and alarms.
 

Predetermined numbers are used to alert staff of emergency and security issues. Exact locations of the dialed alarm can be determined in real time and messages sent to respond to the situation.
 

Educational Institutions - Educational institutions, which include universities, colleges, and the state school systems, are vulnerable to students and employees making prank or harassing phone calls. These annoyance calls can cause emergency response units to be dispatched to false alarms, lost and wasted hours, and diversion of resources from actual emergency issues. The telephone switch and the AMS provide tools to track and locate the source of annoyance calls.
 

Federal, State and Local Governments - Many government facilities have security issues and when security issues matter the AMS can bring state-of-the-art technology to solve those security needs. These facilities have a need to monitor specific alarms and to transmit these alarms to Control Centers for processing.
 

The AMS monitors Fire & Emergency, 911 calls, Watch calls, Annoyance and other alarms and alerts.
 

AMS Alert Broadcasting - Whenever the AMS software receives an alarm, the alarm information can be delivered to specific destinations, such as cell phones, pagers, Blackberry’s, email addresses, other computing systems, and more. The text message contains the alarm type, the time and date and the location of the alarm. The AMS operating modes may be changed at any time. Alerts, advance warnings, status, access control, security, data forwarding, and much more - can be broadcast by the AMS.

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